FAQS

WHAT IS YOUR RETURN POLICY?

Please check the store policies page.

DO YOU SELL GIFT CARDS?

We do not yet offer gift cards, but all Kat&KidCo. products make wonderful gifts!

WHAT ARE THE PAYMENT OPTIONS?

All purchases are secure and electronic. Most major card payments are accepted, as well as, Apple Pay!

HOW DO I CARE FOR MY CROCHET CREATIONS?

Spot cleaning with mild soap and water is always suggested.

Let items air dry.

If you are in a time crunch and must machine wash your crochet creation, please do so on cold, and the most gentle cycle possible, in a garment bag. Some mis-shaping may occur, just work item until stuffing is redistributed to your liking.

ARE CROCHET PRODUCTS READY-MADE?

All crochet items are handmade with love, and usually made to order. The maker is only human and asks for your patience, it's all worth it for the end product! Any crochet items that are ready to ship at time of purchase, will state so in the product description.

ARE POLYMER CLAY EARRINGS READY-MADE?

Yes, they are made in small batches and done in small drops. Once the drop is sold out, no more will be made unless enough requests are made, or they come out in another drop. So, if you love them, get them before they sell out!

HOW DO I CARE FOR MY POLYMER CLAY EARRINGS?

Good news, your new earrings are so simple to care for. All of the actual metal earring parts are all nickel free for sensitive ears and can be cleaned off like most other earring with an alcohol wipe or in mild soapy water and rinsed. The clay portion of the earrings are able to be wiped clean with mild soapy water and rinsed. If any stubborn spots appear, like makeup, just take a q-tip dipped in rubbing alcohol and clean until spot disappears. DO NOT use any abrasive cloths or bristles on your clay earrings, and remember lint may get stuck so non-shedding cloths are a plus!

FAQ: FAQ